Job Information
Conduent Senior Director, Client Partner Executive - Manufacturing in United States
About Conduent:
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description:
Senior Director, Client Partner Executive - Manufacturing
Are you an experienced Client Partner and seller with a strong track record of building and maintaining long-term relationships with enterprise clients in the manufacturing or industrial industry?
Do you possess advanced knowledge of BPO sales and the ability to add value to clients' businesses over time?
About this Role:
As a Client Partner at Conduent, you will play a pivotal role in maintaining the health and satisfaction of our current enterprise accounts while driving revenue growth and overall sales. Your responsibilities will encompass building trusting relationships, growing client satisfaction, and delivering revenue growth.
Responsibilities:
Building Trusting Relationships: Growing relationships with Conduent's largest clients by establishing long-term, deep, and meaningful connections across the C-Suite and other senior executives with the authority to make buying decisions. Becoming the trusted partner clients can rely on for advice and insights regarding their businesses.
Consultative Cross-Selling: Utilizing consultative selling expertise to cross-sell new services to existing clients.
Value Proposition Development: Collaborating with solutions leaders to develop new value propositions across a range of commercial services and solutions.
Financial Management: Managing account-level P&L to meet business unit financial targets.
Alignment with Strategy: Developing and supporting value propositions for focus areas and ensuring alignment with Conduent and the business unit's strategy.
Sales Expansion: Partnering with solutions leaders and Base Sales executives to promote sales of new services into existing accounts.
Operational Enhancement: Recommending and initiating enhancements to the sales and marketing operations, including the establishment of sales goals, growth analysis, and the timely submission of required progress reports, forecasts, quotations, budgets, and rates.
Solution Expertise: Developing a basic understanding of Conduent services, solutions, and offerings to guide clients in driving business outcomes. Solution areas include customer experience, financial services, claims, F&A, legal services, and more.
Global Marketing Support: Supporting the development of marketing plans that appeal to a diverse global customer base to achieve sales and profit objectives.
Ad Hoc Duties: Performing all other duties as assigned.
Requirements:
Consultative Account Manager: Developing deep relationships and adding value to clients' businesses over the long term.
Proven Sales Experience: Demonstrating 15+ years of experience with large-scale, enterprise-wide sales and account management.
BPO Knowledge: Demonstrating advanced knowledge of BPO sales and relationship management processes.
Leadership: Possessing strong leadership experience, pursuit, self-motivation, and excellent presentation skills.
Solution Selling: Having a strong understanding of BPO solution selling and account leadership.
Collaborative Team Player: Demonstrating the ability to partner with delivery organizations to add value.
Aggressive Seller: Forging relationships with CEOs and other C-suite executives, as well as key line of business contacts.
New Logo Business Development: Bringing experience in new logo business development and sales.
Strategic Skills: Being skilled in account strategy, account planning, and relationship strategy.
P&L Leadership: Having experience leading a P&L.
Service Delivery Collaboration: Having experience working closely with service delivery counterparts.
Account Growth: Demonstrating a proven track record of significantly growing existing accounts.
Sales Achievement: Proving a track record of attaining and exceeding quotas.
Communication Skills: Possessing strong communication and presentation skills.
Opportunity Identification: Being able to delve deep into large accounts to uncover new opportunities.
Strong Communication: Possessing excellent oral and written communication skills, including the ability to effectively present information to top management and executives (internally and externally) as required.
Self-Motivated: Demonstrating strong self-motivation and a desire for success.
Educational Qualification: Holding a bachelor's degree in a related field or equivalent work experience.
Flexible Working
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
Remote work: Enjoy the convenience of working from home and maximize your time.
Flexible Working Hours: Flex the times you work during the day, allowing you to balance your home life and work.
Working For You
Perks and rewards designed for you:
Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit your needs and start on the first day of employment.
Retirement Savings: We support you as you invest in your future.
Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.
Join Us
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
Bring your authentic self to work.
Grow and thrive, both personally and professionally
Make a difference with our clients, in our communities, and with the millions of people we support.
When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated base salary range for this role is $152,250 - $203,000.
Closing:
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent’s ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.