Conduent Payment Services Associate II in Stockbridge, Georgia
Payment Services Associate II
Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com .
SUMMARY STATEMENT OF THE JOB:
ESSENTIALS / PRIMARY DUTIES:
Receive Incoming Mail
Operate automated mail sorter- MPS 40
Process sorter rejected items
Sort mail items into client bins
Pull and prep mail for delivery to production teams
Other duties as assigned but not limited to:
Research and resolve mail out issues
Assist in the identification root cause regarding errors from mailroom
Meeting outgoing deadlines
Ensuring timely delivery of mail to processing floor
Ensuring batches are received from the production area in timely manner for mail out
Setting up mail bins for accounts
Sorting /staging completed lockbox batches into the correct outgoing client bin
Insuring proper mail labels are printed/maintained
Monitor all courier pick ups
Monitor mail deliveries from the post office
Key Points about position:
Position is 80% -90% standing
Position is fast paced
Candidate will be required to be able to complete at least one mail drop with minimal assistance within first 30 days of employment
Complies with company policies and regulations, internal policies and procedures and Conduents Code of Conduct All employees are to comply with these responsibilities as they relate specifically to their jobs and their performance will be evaluated on the attainment of objectives set for compliance responsibilities.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who
- Responsible for selling tickets and other items to clients, receiving payment by cash, credit cards and other means, and reconciling total payments versus total sales as needed.
Intermediate level job with some work experience
Has developed knowledge and skills through formal training & applies these to complete assigned work within own area of expertise
Identifies problems in straightforward situations, and makes sound decisions using standard procedures
Works within established procedures with a moderate degree of supervision
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf .
Job Service Delivery Payment Services
Primary Location United States-Georgia-Stockbridge
Organization Financial Service Healthcare
Unposting Date Ongoing
Req ID: 18026520