Conduent Director, Patient Access SME in Somerset, New Jersey

Director, Patient Access SME


Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at at .


  • Patient Access offering owner. Comes with depth and solid experience running Patient Access programs at Pharma companies.

  • Works closely with sales, technology and delivery teams to execute growth and delivery objectives of the business

  • Responsibility to drive growth – bonus-based role (not on a sales incentive plan)

  • Responsibility for leading implementation of new programs/won business – managing multiple client relationships

  • Client facing: prospect clients during pre-sales/sales and client advisory role during implementationsExperience:Ideal candidates will have highly-accomplished Patient Access SMEs with strong implementation and operational experience running programs for pharma companies. Should have demonstrated success in leading market access and patient access initiatives for pharmaceutical and biologic products.

  • Mandatory: Experience in implementing and managing large, multi-product patient access and reimbursement programs

  • Experience in implementation of patient engagement technology platforms is highly desirable

  • Well-rounded profile with experience in market access, field reimbursement and patient assistance and/or adverse events monitoring/management functions in a pharma company.

  • Experience in developing CMS coding strategies

  • Educate providers on appropriate coding, billing, and reimbursement procedures to ensure favorable coverage and payment from insurers

  • Use influence to garner buy-in from internal / external stakeholders, initiating change, and utilizing available resources to streamline access processQualifications:

  • Bachelor’s degree with a min 12 years pharma industry experience

  • Pharm D

  • Resource should be in a leadership role (Director/Sr Director). Should come from the pharma industry or established service providers with strong pharma & life sciences practices

Other Requirements:

  • Ability to travel (up to 50%); international travel may be required

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at .

Job Service Delivery Healthcare

Primary Location United States-New Jersey-Somerset

Organization Financial Service Healthcare

Unposting Date Ongoing

Req ID: 18030405