Conduent Recovery Specialist in Sandy, Utah

Recovery Specialist


Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at .


  • Monitors and negotiates liability settlement of medical claims with third parties or healthcare providers; seeks reimbursement from healthcare providers and/or ensures payment of claims by appropriate insurance carrier.


  • Builds knowledge of the organization, processes and customers

  • Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills

  • Receives a moderate level of guidance and direction

  • Moderate decision making authority guided by policies, procedures, and business operations protocol

Primary Responsibilities

  • Telephone and written communication with attorneys, paralegals, and insurance adjusters

  • Evaluating personal injury claims to determine reimbursement amounts

  • Negotiating and resolving reimbursement on behalf of our clients

  • Management of caseload within departmental guidelines

  • All other duties as assigned

Skills Required

  • Bachelor’s Degree and/ or Associates Degree in pre-law or paralegal is a plus but not required.

  • Previous experience and demonstrated knowledge of insurance subrogation and personal injury law desired.

  • An excellent candidate for this position must be highly detailed oriented

  • Possess a strong set of interpersonal skills and ability to effectively communicate in a clear and concise manner both written and oral.

  • Ability to prioritize work and perform multiple tasks simultaneously while adhering to project deadlines.

  • Proficiency with Microsoft Office preferred

Benefits Include

  • Industry competitive annual salary.

  • 401 k company matching

  • Comprehensive health insurance plans.

  • Life Insurance; short-term and long-term disability insurances.

  • Paid-time-off plan.

  • Company negotiated discount programs.

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at .

Job Service Delivery Healthcare

Primary Location United States-Utah-Sandy

Organization Financial Service Healthcare

Unposting Date Ongoing

Req ID: 18024031