Job Information
Conduent Client Assurance Analyst III in Remote, Guatemala
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
CAS Client Assurance Analyst III
Job Purpose Summary
The Client Assurance Analyst III, Corporate Audit Services (CAS), reports functionally to the Client Assurance Manager/Sr. Manager and is responsible for conducting information security audit engagements, providing sound project management as requested. Common tasks include project planning and execution, independently generating documentation.
Key Responsibilities and Accountabilities
General
Demonstrate sound presentation, written, and interpersonal communication skills
Communicate with audit staff, and IT management clearly and concisely
Independently document audit planning files, supporting evidence, workpapers, and draft audit reports/memos
Provide day-to-day guidance and constructive feedback to audit staff to facilitate their growth and development
Independently lead and organize internal auditee/client meetings during all phases of an engagement
Planning
Assist audit leadership in the execution and development of the audit plan
Develop effective and efficient scheduling for audit engagements within assigned scope of responsibility
Perform engagement-level risk assessments to identify key objectives, associated risks, and mitigating controls based on audit scope
Apply sound judgment in scoping and planning Information Security audits
Identify and assess complex risks and provide advice to management regarding understanding and treatment
Assist in establishing and implementing policies
Execution
Implement and adjust project plans to ensure engagement delivery in accordance with project budgets and timelines.
Supervise resource workload and task prioritization on audit and advisory engagements
Execute 1-3 Information Security audits simultaneously, including reviews of cyber security, existing production applications, systems currently being developed, technology infrastructure, and specialized or emerging technologies
Assess the controls over application processes, physical and logical security; systems acquisition and development; system and network infrastructure; system architecture; change management; computer operations; and production support
Apply audit methodology to meet specific audit engagement objectives
Prepare draft informative presentations on IT and/or process risk
Develop data analyses and provide management with proper context of potential risk exposure due to control weaknesses
Implement, and monitor project plans to ensure engagement delivery in accordance with project budgets and timelines
Track and communicate progress towards established engagement goals and milestones to project leaders
Document audit deliverables in compliance with Client Assurance standards
Facilitate and monitor corrective action taken by management to remediate Findings and Opportunities identified during audit engagements
People Management
Adjust own working style to fit specific circumstances
Analyze own strengths and weaknesses to maximize personal contribution to the mission and goals of the Client Assurance department
Define own performance goals with support for audit management
Provide constructive and timely feedback to team members
Seek opportunities and participates in professional development initiatives
Demonstrate cultural sensitivity and leverages and promotes diverse viewpoints
Capacity to lead functional teams or projects to solve complex problems and deliver solutions
Relationship Management
Participate fully as a team player
Establish and maintain harmonious working relationships with co-workers, staff, and external contacts, and work effectively in a professional team environment
Work to remove team barriers and to maximize the effectiveness of the Client Assurance department
Apply excellent written and verbal communication
Requests guidance in complex situations as needed
Communicates difficult concepts and negotiates with others to conclude on goal-centric points of view
Contributes to departmental business planning and solution design
Interprets challenges and recommends best practices to improve processes
Job Specifications & Competencies
Critical Competencies
Builds and Shares Knowledge
Communicates Clearly and Effectively
Possesses Business Acumen
Possesses Risk and Process Knowledge
Relevant Areas of Knowledge
The list of relevant knowledge areas that follows is a broad, representative list of knowledge and technical skill areas relevant to this position. It is generally expected that this position would possess or demonstrate basic knowledge in some of the areas listed below.
As a subject matter expert or stakeholder, has previously supported information security audits in any of the following frameworks or regulations (2+ years minimum): PCI DSS, NIST, SOC 1 or 2, ISO 27001, Sarbanes-Oxley (SOX) or HITRUST
IT infrastructure and operations
Reporting on HITRUST Audits
Data analysis and continuous monitoring (e.g., PowerBI, Tableau)
Proficiency in standard business computer applications (e.g., Microsoft Office, project management)
Understanding of security frameworks (NIST, PCI, OWASP, etc.)
Specialty Skills/Knowledge
Auditing across large scale investment organization, performing risk and data analysis, delivering high quality audit reports, and communicating to senior leaders on results and corrective actions
Audit risk and control experience in general and application control environments, including information security, identity and access management, incident analysis, database security, operating system analysis, logging and monitoring and change management
Analytical, technical, and auditing skills with exposure to IT and compliance audits
Ability to work on multiple tasks and manage priorities and workload as part of an agile team
Qualifications
BA/BS in Technology, Information Systems, Cybersecurity, Engineering, or related field of study
Advanced English Speaker
Holds at least one IT or Information Security certification; willingness to certify in Information Security if not already within 6 months on the job
Preferred (Optional)
Professional audit or information security certifications preferred (CIA, CPA, CISA, CISSP, SANS GIAC, etc.)
Experience in a recognized process improvement discipline (e.g., Six Sigma, Lean, CMMI, ITIL, PMP)
Reporting on Controls at a Service Organization – SOC1/SOC2
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.