Conduent Health Benefits Coordinator in Newark, New Jersey
Health Benefits Coordinator
Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com .
JOB FAIR OPEN HOUSE!!!
3:00pm – 7:00pm
100 American Metro Blvd, Suite 105 Hamilton, NJ
Follow signs to 100 East and then 100 South Entrance
Location accessible via NJ Transit Bus/Train
Come prepared to interview that evening. Bring your resume and dress appropriately!!
Call Center – Customer Care Assistant (Job #18023376)
Responds to telephone inquiries and requests from NJ FamilyCare applicants and recipients. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Bilingual preferred
Minimum Requirements: Customer Service professional with excellent communication skills. Desired candidate must have the ability to multi-task and work in a high-paced environment. Proficient in the use of MS Office Suite. Fluent in English/Spanish preferred.
Eligibility – Health Benefits Coordinator (Job #18023169)
Processes applications for the NJ FamilyCare program. Uses family income and household size to determine eligibility. Enters eligibility information into a web-based computer system and references other NJ-specific databases as appropriate. Contact applicants via outbound calls and mail to verify data.
Minimum Requirements: Capable of working independently; Excellent verbal, written, and interpersonal skills; Proficient in use of personal computer, including MS Office Suite; Bilingual capabilities a plus
Outreach – Field Health Benefits Coordinator ( Job #18022137)
Conducts presentations to educate consumers about the NJ FamilyCare program and the benefits of managed care within an office and call center setting. Assists consumers with completing applications, HMO selection forms and answer questions about the program. May conduct presentations or attend enrollment events at Community Based Organizations, community events and home visits in counties surrounding the regional office base with some evening and weekend events. Use a computerized system to process applications to determine Medicaid/NJ FamilyCare eligibility. Responds to customer inquiries in a call center environment. Builds relationships with the community and advocacy groups. Reliable transportation needed. Entry level position. Positions are located in Newark or Paterson
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf .
Job Customer Care
Primary Location United States-New Jersey-Newark
Unposting Date Nov 28, 2018, 11:59:00 PM
Req ID: 18013518