Conduent Business Analyst in Morrisville, North Carolina
Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com at https://conduent.taleo.net/enterprise/2017PRD.188.8.131.52.0/akira/pub/fckeditor/editor/www.conduent.com .
Role: Business Analyst
Gathers, documents, and analyzes business needs and requirements
Solve business problems and, as needed, create/modify design documents
Document the functional and, sometimes, technical design of the system, i.e. Batch process flows
Interact with system architects and developers to ensure the system is properly implemented
Analyze defects for validity and resolve issues, i.e. create change request
Able to write simple SQL queries and able to understand complex queries
Create and maintain: Use Cases, Business Rules, Report Specifications, Workflow diagrams, etc.
Skills and Qualifications
A minimum of three years of experience in Information Technology, healthcare, or healthcare payer operations required.
Experience in SQL, HIPAA transactions, and Enrollment domain
3 – 5 years of experience in creating maps for transforming transactions from one format to another
3 – 5 years of experience in writing BRD’s, FRD’s and use cases. Analyzing business rules and applying custom validation to Technical Requirements.
Assist in troubleshooting, resolving and establishing Technical Solution.
Provide technical support of the applications, maps and interfaces.
Work with internal management, team members and external partners to understand interface requirements.
Monitor and recommend enhancements to the technical architecture to keep pace with changing business demands and scale.
Be able to clearly communicate business requirements, requested changes and testing results.
Be able to work with a variety of people, and be able to communicate with remote teams.
Excellent reasoning and problem solving skills.
Completes other duties as assigned
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf .
Job IM Business Analysis
Primary Location United States-North Carolina-Morrisville
Unposting Date Ongoing
Req ID: 19000622