Conduent Sr. Analyst, IM Business Analysis in Monterrey, Mexico

Sr. Analyst, IM Business Analysis


Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at at .


Candidate must be a proficient MS Office user with particular focus on:

Excel – Deep knowledge of Pivot Tables (creation & analysis), Data Import, Formulas (specifically around data analytics), and Summary Skills), PowerPoint, Word, and Outlook.

Candidate should be able to work with minimum supervision and be proactive in their approach to tasks.


There are three main skills that are critical.

1) The ability to assemble complex data from various sources.

2) Analytical skills to be able to organize the data and identify critical information that will be used to make business decisions.

3) Most importantly the ability to understand what the data means within in a very complex organization comprised of 7 industries and 2 horizontals.

It is understood that the candidate will need time to learn how C&I (Consumers and Industrials organization) is setup. However, the ability to figure out what is critical to the decision making process and how it applies to any give exercise is crucial.

The best way to describe it is once the data has been organized and analyzed, the candidate needs to be able to make the next step in logic and understand what the data means to the situation creating meaningful dashboards, presentations, and other final product elements.

Primary Responsibilities include but are not limited to the following:

  • Takes full responsibility for business process analysis within a significant segment of an organization or across organizations, where the advice given and decisions made will have a measurable impact on the profitability or effectiveness of the organization.

  • Business change/transformation techniques and processes

  • Exposure to enterprise data modeling exposure

  • Exposure to business process modeling and simulation tools (desired)

  • Exposure to business financial data and analytics

  • Strong Communication Skills with proficiency in English

  • Is able to recognize potential assignments outside own areas of specialization and bring to bear appropriate expertise as necessary.

  • Successful project management experience. (desired)

  • Writes and speaks fluently on all aspects of work and communicates effectively with all levels of management (desired)

  • Flexible with job responsibilities and duties with the ability to adjust to rapid changes in priorities.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at .

Job IM Business Analysis

Primary Location MX-Nuevo Leon-Monterrey

Organization Consumer and Industrials

Unposting Date Ongoing

Req ID: 19000426