Conduent Associate I, Card Fulfillment Support in Monterrey, Mexico

Associate I, Card Fulfillment Support


Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at .

Purpose/Primary Responsibilities:

Responsible for one or more of the following:

  • Daily review, recording, and reconciliation of card fulfillment files; vendor notification of any file issues, including missing files.

  • Compilation of weekly inventory reporting and proposal of materials to be reordered based on established inventory levels and order lead times.

  • Daily tracking of print order volumes (postcards, statements, letters).

  • Compilation and maintenance of card package pricing, as well as average costs by material type.

  • Track vendor orders and record delivery quantities and associated costs.

  • Track client county office orders, through processing and delivery; contract state account managers as needed regarding questions/issues - escalate vendor issues. Set up new counties in the order database.



  • Entry Level (with at least the equivalent of a U.S. high school diploma) with little or no prior work experience

  • Acquires basic skills to perform routine tasks

  • Work is routine and requires minimal problem resolution

  • Completes work with limited autonomy

  • Works with either close supervision or under clearly defined procedures

Required Skills:

  • Education: Equivalent of U.S. high school diploma or higher

  • Ability to communicate verbally and in writing in U.S. English

  • Intermediate knowledge of Excel and other Microsoft applications

  • Organized and able to work on multiple projects concurrently

  • Extreme attention to detail

  • Ability to meet established deadlines on a daily basis

  • Organized and analytical thinker

  • Ability to work independently once trained

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at .

Job Service Delivery Payment Services

Primary Location MX-Nuevo Leon-Monterrey

Organization Government

Unposting Date Ongoing

Req ID: 18025059