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Conduent Payroll Services Analyst I in Montego Bay, Jamaica

Job Track Description:

  • Requires formal education and relevant expertise in a professional, sales, or technical area.

  • Performs technical-based activities.

  • Contributes to and manages projects.

  • Uses deductive reasoning to solve problems and make recommendations.

  • Interfaces with and influences key stakeholders.

  • Leverages previous knowledge and expertise to achieve results.

  • Ability to complete work self-guided.

  • College or university degree required or equivalent work experience, providing exposure to fundamental theories and concepts.

General Profile

  • Performs routine assignments.

  • Develops skills by performing structured work assignments.

  • Uses existing procedures to solve routine or standard problems.

  • Receives instruction, guidance, and direction from others.

Functional Knowledge

  • Requires a conceptual understanding of theories, practices, and procedures.

Business Expertise

  • Applies general knowledge of business developed through education or previous experience.

Impact

  • Has a limited impact on own work team.

  • Follows standardized procedures and practices to achieve objectives and meet deadlines.

Leadership

  • No supervisory responsibilities.

  • Responsible for developing technical contributions.

Problem Solving

  • Uses existing procedures to solve standard problems.

  • Examines information and standard practices to make judgments.

Interpersonal Skills

  • Clearly and effectively exchanges information and ideas.

  • Makes inquiries and checks for understanding.

Responsibility Statements

  • Manages client employee data for new hires, terminations, personnel file changes, and employee time via upload to and from third party vendor.

  • Inputs data exceptions and changes into HR or Payroll system for external clients under statutory and contractual obligations.

  • Performs peer check audits of all data files submitted to the vendor for processing.

  • Corrects data entry errors identified through audits.

  • Compiles and submits final payroll reporting and banking files.

  • Manages Tier 2 payroll inquiries from employees within specified contracted Service Levels.

  • Provides support with special projects.

  • Loads payroll files into the payroll system.

  • Reconciles and corrects errors until payroll meets guidelines established by the client.

  • Analyzes multi-state payroll tax data and performs calculations/balance adjustments to ensure that payroll information is reported correctly.

  • Reconciles various payroll processes for all payroll processing and general ledger accounts according to the statement of work.

  • Performs other duties as assigned.

  • Complies with all policies and standards.

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