Conduent Customer Service Representative (Call Center) in Irondequoit, New York

Customer Service Representative (Call Center)

Description

We're hiring for Customer Service Representatives in Rochester, NY.

Currently, we are seeking individuals who want to provide superior customer service to our wireless client base. If you want to be part of a world-class company with a great marketplace reputation. Visit our site page to send us your contact information and a recruiter will be in touch shortly! https://jobs.conduent.com/csr-rochester

What we offer:

  • Full Time Employment $13.50 per hour

  • Paid Training

  • Opportunity for incentive pay

  • Complete benefits and 2 weeks paid time off

  • Advancement Opportunity

  • Fun working environment

  • Company discounts! Local restaurants, gyms, cell phone service discounts, auto, travel, international theme parks and many more!

Your responsibilities will include, but are not limited to, the following:

  • Ability to navigate through multiple computer applications with speed and accuracy.

  • Ability to work with customers to resolve inquiries.

  • Provide troubleshooting assistance to customers

  • Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.

  • Maintain a high level of world class customer service and professionalism to a wide range of customers.

  • Recommend products or solutions that best suit the customer.

Job Requirements:

  • Must be at least 18 years of age or older

  • Must have High School diploma or general education degree (GED).

  • Experience in providing customer service either via phone or in person.

About Conduent:

Conduent - a $6 billion company that supports the world's largest brands - offers a stable environment, solid benefits, and career development.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf .

katelyn.beckman@conduent.com

Job Customer Care

Primary Location United States-New York-Irondequoit

Organization Conduent Corporate

Unposting Date Nov 21, 2018, 11:59:00 PM

Req ID: 18031758