Conduent Learning and Development Specialist - Trainer (Beech Grove) in Indianapolis, Indiana
Learning and Development Specialist - Trainer (Beech Grove)
Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com at https://conduent.taleo.net/enterprise/akirax/flex/www.conduent.com .
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
Intermediate knowledge of training processes, such as adult learning theories and instructional design principles.
Effective facilitation skills, such as ability to facilitate open discussion in a less structured environment.
Effective class preparation skills.
Ability to coordinate cross state tasks and to interact with employees in all areas of the project.
Ability to analyze effectiveness of training and to independently implement, with guidance from the training supervisor, appropriate solutions without compromising instructional design and adult learning theory.
Ability to coach, mentor and provide effective feedback regarding performance.
Position requires ability to travel to multiple sites within the State of Indiana based on training needs.
Education: some college with 1 plus years’ experience in facilitation/trainer role or HS diploma or GED and 3 plus years’ experience with Indiana Eligibility Public Assistance Programs.
Must be able to travel up to 75% of time to multiple sites within the State of Indiana
Extensive knowledge of Policy and Guidelines in relation to Indiana Eligibility Public Assistance Programs (SNAP,CASH, and Health Coverage) preferred.
Experience working in ICES, FACTS and SMART
Coaching, training, or teaching experience
Training / Teaching Certification(s)
Excellent communication & presentation skills
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf .
Primary Location United States-Indiana-Indianapolis
Unposting Date Ongoing
Req ID: 18035933