Conduent Project Manager - CTS Transportation- Tolling in Germantown, Maryland

Project Manager - CTS Transportation- Tolling


Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at .

Role Overview:


  • The Project Manager is accountable and responsible for managing all aspects of a large, complex IT

project or multiple, medium-scale IT projects to achieve project goals and objectives. This involves looking outside of

project boundaries for integration and interdependencies to achieve project goals. It also involves conveying to the

project team the important relationship of the project to the bigger picture, including the larger program and organizational

performance objectives.

  • Through structured governance, the PM enables appropriate initiating, planning, executing, monitoring and controlling

and closing for the project to achieve project benefits. The PM establishes and communicates project goals and directs

team activities. The PM is responsible for managing integration, scope, time (schedule), cost, quality, human resources,

communication, risk and procurement activities and deliverables.

  • The PM adheres to the established project management methodology and standards while carrying out

responsibilities. This includes applying project management and development and delivery lifecycle processes to complex

information technology projects and ensuring alignment with IT standards and strategies.


  • Autonomy Has defined authority and responsibility for a significant area of work, including technical, financial and

quality aspects. Establishes organizational objectives and delegates assignments. Accountable for actions and decisions

taken by self and subordinates.

  • Influence Influences policy formation on contribution of specialization to business objectives. Influence at level of

division internally and influences customer/suppliers and industry at senior management level. Decisions impact work of

employing organizations, achievement of organizational objectives and financial performance. Develops high-level

relationships with customers, suppliers and industry leaders.

  • Complexity Highly complex work activities covering technical, financial and quality aspects and contributing to

formulation of IT strategy. Work involves creative application of wide range of technical and/or management principles.


Key Responsibilities: What are key tasks and deliverables on a day-to-day basis?

Ensure appropriate involvement of all stakeholders for the project

  • Consistently apply the organizational project management standards and methodologies to assigned projects.

  • Accountable and responsible for activities pertaining to managing integration, scope, time (schedule), cost, quality,

human resources, communication, risk and procurement.

  • Report progress and health of the project and incorporate feedback from all stakeholders

  • Identify, monitor and control the interdependencies between activities and deliverables with a project

  • Proactively identify and manage risks and issues pertaining to the project.

  • Identify the projects financial sources and resources and manage the budget and control costs for the project.

  • Manage the processes for the project.

  • Track the progress of project activities and deliverables to the consolidated project benefits.

  • Ensure appropriate governance practices are in place to monitor and control the project

  • Additional Senior Project Manager Responsibilities

  • Support the portfolio management decision process through the creation of project charters, scope statements, risk

assessments, budgets and IT Value (ROI, IRR) discussions.

  • Responsibilities may also include serving as a subject matter expert (SME) in project management and consulting for

other projects as necessary.

  • Recommend prioritization of projects and ensure approvals follow the governance process.

  • Conduct feasibility studies and confirm business partner validation.

Requirements: List any certifications, education, technical & behavioral competencies critical for the role.

  • BS in Computer Science or Engineering

  • Master’s Degree in Engineering or MBA preferred

  • LSS Black Belt certification desired

  • Knowledge of PCI requirements and certifications required

  • Communication skills to be able to provide clear and accurate status to Sr management.

  • Understanding of IT infrastructure: data centers, servers, networks and hardware interactions with software applications is required

  • Understand system requirements and recommend hardware and software

  • Work with Procurement in the ordering of hardware and software

  • Work with team and project manage the installation of hardware and software

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at .

Job Project Management

Primary Location United States-Maryland-Germantown

Organization ITS

Unposting Date Ongoing

Req ID: 18023984