Conduent Senior Director, Global Sales Excellence for Consumer and Industrials (C&I) in Florham Park, New Jersey

Senior Director, Global Sales Excellence for Consumer and Industrials (C&I)


Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at .


  • Responsible for quota-bearing sales activities within a defined geography, region or territory.

  • The role holder is accountable to define and implement a talent strategy that plans for, acquires, engages, and grows talent needed to create and retain a high performing team of sales professionals and managers in the geography.

  • Ensures the defined sales operation in the area has the coverage, process capability, direction and support required to exceed sales goals.

  • Regionally responsible for the entire customer experience, as well as local P&L performance.



  • Develops, adapts and executes organizational strategy to achieve key business objectives

  • Decisions are guided by organizational strategies and objectives

  • Generally includes international and/or global accountability

  • Progression to this level is typically restricted on the basis of business requirements

Primary Responsibilities:

  • Accountable to effectively manage the utilisation of Conduent assets and resources to consistently achieve financial commitments (profitable revenue growth and cash generation) to create superior value for Conduent and its shareholders.

  • Actively supports sales cycles and critical client engagements by bringing executive sponsorship to key opportunities; develops and fosters relevant senior client relationships in support of the overall achievement of sales targets.

  • Acts as a champion of people development and drives the adoption of performance and development tools. Ensures that performance and skills gaps of team members are addressed.

  • Attract retain and develop a diverse group of people by creating an environment of individual growth and team spirit which inspires Conduent people to reach their full potential.

  • Champions governance & ethics

  • Consistently achieve the equipment sales and post sales revenue growth plan.

  • Delivers profitable new business signings

  • Delivers profitable revenue streams to achieve plan with a balanced business performance through the effective management of a high performing team. Ensures a robust and accurate outlook process at all times and shortfalls to plan identified and remedial actions carried out promptly.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at .

Job Sales Management

Primary Location United States-New Jersey-Florham Park

Organization Conduent Corporate

Unposting Date Ongoing

Req ID: 18019807