Conduent Communications Director – Commercial Sector (Financial services and Healthcare services) in Florham Park, New Jersey

Communications Director – Commercial Sector (Financial services and Healthcare services)


Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at .

Preferred Location: Global Corporate Headquarters; Florham Park, NJ

Communications Director (External) – Commercial Sector

(Financial services and Healthcare services)

Conduent is the world’s largest provider of diversified business services with leading capabilities in transaction processing, automation and analytics. The company’s global workforce is dedicated to helping its large and diverse client base deliver quality services to the people they serve. These clients include 76 of the Fortune 100 companies and over 500 government entities.

Job Brief –

Do you want to make a difference in a global technology-driven business services company? Conduent is looking for a polished, energetic Director of Public Relations to lead and implement its public relations and media outreach activities to elevate awareness of its Commercial sector (Financial services and Healthcare services). As a key member of the Marketing and Communications team, you will report to the Senior Director of Communications and work closely with cross-functional teams as well as our PR agency to generate measurable and sustainable results through a variety of communications strategies.

Responsibilities include:

  • Develop and implement external communications strategies that support the objectives of Conduent’s Commercial sector

  • Ensure the Commercial sector’s communications plan is synchronized with overall Corporate communications plan

  • Perform as a skilled writer and verbal communicator

  • Draft press releases, media pitches, blog posts, client communications

  • Identify new press opportunities, and coordinate outreach and follow up

  • Use the news agenda and trends to jump on key awareness opportunities for our Commercial business with pitches, creative news releases and campaigns

  • Regularly pitch/interact with the media

  • Position management team as thought leaders in the financial and healthcare services marketplace

  • Secure speaking opportunities for senior leaders and GMs

  • Develop and execute on campaigns that move the needle

  • Handle reactive PR issues that contribute to the perceptions of our brand and the business unit

  • Collaborate with the Digital team to drive awareness in social media channels

  • Collaborate with Internal communications team to share ideas and synchronize on announcements

  • Collaborate with, and support the Marketing team on broader initiatives (events, campaigns, etc.)

  • Track and measure success of activities


  • Bachelor’s degree required

  • 10 years in Communications, preferably with the focus on B2B PR

  • Proven experience in traditional media relations and digital media communications

  • Excellent written and verbal communications skills

  • Creative thinker (think “outside the box”)

  • Completing high-quality work quickly and accurately

  • A strong business sense

  • Quickly grasping and elucidating complex industries, products and services in a compelling way that’s understandable to a wide range of external audiences

  • Key relationships with top tier media outlets and trades a plus

  • B2B PR experience in financial services and/or healthcare services a plus

  • Availability to travel up to 25%.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at .

Job Marketing Communications

Primary Location United States-New Jersey-Florham Park

Organization Conduent Corporate

Unposting Date Ongoing

Req ID: 17031883