Conduent Associate Analyst, IM Support in Albany, New York

Associate Analyst, IM Support

Description

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com .

Duties

  • Validate, process, and import data using a series of scripts, applications, and queries

  • Work with Client Services to address questions about data and make recommendations where applicable

  • Generate a variety of reports based on special requests through database queries and/or scripts

  • Work with other departments to resolve issues associated with specific jobs

  • Apply technical knowledge to resolve data integrity issues

  • Work closely with team members to ensure jobs are completed in a timely manor

  • Work to improve efficiencies by identifying bottlenecks and working with department manager to further automate processes

  • Work closely with management on high priority and special projects

  • Adhere to Conduent operational guidelines and processes, to ensure work is done consistently

Requirements

  • BS Computer Science or related technical degree

  • 1-2 years experience in a technical position

  • Understanding of PERL/SQL/Linux/Windows

  • Strong communication skills

  • Strong team work ethic

  • Accountability, ownership and commitment to quality

  • An independent worker who will take the initiative to ensure goals are met

  • Ability to work under pressure with changing objectives

  • Creative problem solver with strong analytical skills

  • Highly reliable and organized with strong attention to detail

  • Intermediate SQL skills

  • Basic project management skills

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf .

Job IM Support

Primary Location United States-New York-Albany

Organization Financial Service Healthcare

Unposting Date Ongoing

Req ID: 18026018